ineed.now/Booking
Appointments your business can actually keep.
The day on one screen, a column per person, and a booking that cannot be taken twice — on top of client cards, a priced service catalogue with real durations and buffers, and the rooms and chairs a service needs. Across every branch, in one account.
No installation · Works on any device · Software interface in English, more languages in progress
Public pricing: a base plus the module groups you switch on How pricing works
From the service menu to a kept appointment
Why one system
The half that decides whether a diary is trusted.
A slot cannot be sold twice
The check that offers a time and the write that takes it are the same code, and the write re-runs it under a row lock. Two people clicking the same 10:00 do not both get it.
A service knows how long it takes
Duration, the buffer that follows it, capacity, price and tax — recorded per service and overridable per branch, not remembered per person.
Buffers are part of the booking
The turnaround after an appointment is stored on the booking itself, so changing a service later cannot silently shift what is already in the diary.
Rooms and chairs are really allocated
When every resource of the kind a service needs is taken, the slot stops being offered — even if the practitioner is free.
One client card, not four notebooks
Contact details, notes, files and marketing consent on one record, shared across every branch in the account.
Every change is on the record
Roles, per-module grants and per-branch access are enforced where the data lives, and the audit trail records what was changed and by whom.
Inside the system
What is on the screen today.
The day, one column per person
Every appointment in the order it happens, under the person who is doing it. Times, client and service on the card; a booking with nobody assigned yet sits in its own lane rather than disappearing. Move a day at a time, or jump to a date.
Take one, and it cannot be taken twice
The slot picker only offers times that are genuinely free — the staff member's shift, minus their time off, minus what is already booked with its buffers, minus a room somebody else has. Choosing one writes it under a lock that re-runs the same check.
Everyone who books with you
One card per client across every branch in the account — name, contact details and whether they have opted in to marketing, which is recorded rather than assumed. Notes and files hang off the same record.
A service that knows its own shape
Duration, the buffer that follows it, capacity for a class rather than a one-to-one, price and tax — held per service and overridable per branch. This is what the calendar will read when it lands.
Everything included
11 modules. No tiers, no add-ons.
Every module below is part of the same system. You decide which ones each member of staff can open — the list is not a price sheet.
Bookings & Calendar 2 modules
Calendar
Day view · Staff columns · Unassigned lane
Bookings
Appointments · Reschedule & cancel · No-show handling
Clients 1 module
Clients
Client cards · Notes & files · Tags
Catalogue 2 modules
Services
Categories · Duration & buffers · Pricing & tax · Staff skills
Resources
Rooms, chairs, equipment · Resource types · Clash prevention
Staff 1 module
Staff
Directory · Bookable flag · Services performed · Calendar colour
Reporting & Analytics 1 module
Dashboard
Today at a glance
Management & Security 4 modules
User & Role Management
Role-based permissions · Department access · Module grants · Audit logs
Document Management
Contracts · Client files · Staff files
Location Settings
Location profile · Opening hours & closures · Currency & timezone · Localization
API & Integrations
API tokens · Webhooks · Payment gateways · SMS & WhatsApp providers
How it works
Your branches, your diary, your rules.
Nothing to install
It runs in a browser — the front desk, a laptop in the back office, a phone between clients. We host, back up and update it; you open a URL and log in.
Permissions that mean something
Access is granted per module and per branch, and enforced at the route, interface and database layers — not just hidden from the menu.
Every label is yours to change
The software interface is in English today; Azerbaijani, Russian and Turkish are built in and being completed, so some screens still read in English when you switch. Every label, in any language, can be edited from inside the system without waiting for us.
Grows with the group
One account can hold many branches — each with its own opening hours, currency, timezone and price overrides, on one login.
Open at the edges
API clients and webhooks are built in, so your website, payment gateway and SMS or WhatsApp provider can be wired to it.
Already running
The eleven modules listed above are shipped and live today, including the day calendar and the bookings that fill it. The public booking page, the waitlist and class bookings are still in build, and the software marks them as such — so what you would be buying into is a working diary, with online self-service arriving on top of it.
See it with your own service menu. Now.
Tell us how your business books today — how many staff, how many branches, which services need a room — and we will show you the diary running on your own numbers, and what is still being built.