ineed.now/Booking
Appointments your business can actually keep.
The day on one screen, a column per person, and a booking that cannot be taken twice — on top of client cards, a priced service catalogue with real durations and buffers, an online booking page your clients use themselves, and the reminders that get them through the door. Across every branch, in one account.
No installation · Works on any device · Interface in English, Azerbaijani, Turkish, Russian and Uzbek — translations still being reviewed
Public pricing: one price, every module included
From the service menu to a kept appointment
Why one system
The half that decides whether a diary is trusted.
A slot cannot be sold twice
The check that offers a time and the write that takes it are the same code, and the write re-runs it under a row lock. Two people clicking the same 10:00 do not both get it.
A service knows how long it takes
Duration, the buffer that follows it, capacity and price — recorded per service, not remembered per person.
A cancellation finds the next client
When a booking is cancelled, the waitlist shows who was waiting for that time, so the slot can be offered to them instead of left empty.
One client card, not four notebooks
Contact details, notes and marketing consent on one record, shared across every branch in the account.
A deposit is not revenue yet
Money taken against a booking is held as unearned revenue and only becomes income when the visit is completed — so a busy month of prepayments does not read as a profitable one, and the tip is split out at the same moment.
Access that matches the job
Per-module grants and per-branch access are checked on every page, and changes to key records are logged with who made them and when — ask and we pull the history for you.
Inside the system
What is on the screen today.
The day, one column per person
Every appointment in the order it happens, under the person who is doing it. Times, client and service on the card; a booking with nobody assigned yet sits in its own lane rather than disappearing. Move a day at a time, or jump to a date.
Take one, and it cannot be taken twice
The slot picker only offers times that are genuinely free — the staff member's shift, minus their time off, minus what is already booked with its buffers. Choosing one writes it under a lock that re-runs the same check.
Everyone who books with you
One card per client across every branch in the account — name, contact details and whether they have opted in to marketing, which is recorded rather than assumed. Notes hang off the same record.
A service that knows its own shape
Duration, the buffer that follows it, capacity for a class rather than a one-to-one, and price — held per service, and read by the slot picker every time it offers a time.
Everything included
37 modules. No tiers, no add-ons.
Every module below is part of the same system. You decide which ones each member of staff can open — the list is not a price sheet.
Bookings & Calendar 4 modules
Calendar
Day view · Staff columns
Bookings
Appointments · Group classes · Weekly class timetable · Reschedule & cancel · No-show handling
Online Booking Page
Public storefront · Custom headline & intro · Lead time & policy · Deposit notice · Self-service reschedule
Waitlist
Waiting clients · Matches surfaced on cancellation · Conversion tracking
Clients 3 modules
Clients
Client cards · Client notes
Forms & Consents
Intake forms · Consent capture · Immutable submissions
Marketing
Client segments · Consent-gated sends · Campaign history
Catalogue 6 modules
Services
Duration & buffers · Pricing · Staff skills
Packages
Session bundles · Validity · Remaining balance · Redemption
Memberships
Recurring plans · Included credits · Member discounts · Renewal billing
Gift Cards
Issue & redeem · Balance tracking · Expiry · Liability report
Products & Retail
Retail catalogue · Stock levels · Reorder levels · Counter sales
Resources
Rooms, chairs, equipment · Resource types
Staff 4 modules
Staff
Directory · Bookable flag · Services performed · Calendar colour
Schedules & Time Off
Weekly working hours · Split shifts · Time-off blocks
Commissions
Percent of service · Percent of retail · Tiered bands · Payout batches
Leave
Leave requests · Approval workflow · Leave types
Finance 5 modules
Invoices
Invoicing · Due dates · Partial payment · Overdue tracking
Payments & Deposits
Cash, card, transfer · Partial payments · Tips
Refunds & Credit Notes
Refunds · Partial credits · Reverses the sale in the ledger
Expenses
Categories · Supplier name · Monthly totals
Daily Cash-up
Till sessions · Opening float · Counted cash · Variance
Accounting 4 modules
Chart of Accounts
Ledger accounts · Account types · Protected system accounts
Journal
Journal entries · Reversals · Drill-down
Financial Statements
Trial balance · Profit & loss · Balance sheet · Deferred revenue
Fiscal Periods
Monthly periods · Close & lock
Messaging 4 modules
Message Templates
Email templates · SMS & WhatsApp (coming soon) · Merge tags
Reminder Rules
Any lead time · Email delivery · Per event
Message Log
Sent, skipped & failed · Email failure reasons · Retry · Consent skips
Campaigns
Segment sends · Consent gating · Results
Reporting & Analytics 2 modules
Dashboard
Today at a glance
Reports
Revenue by service & staff · Utilisation · Retention · Commission statements
Management & Security 5 modules
User & Role Management
Department access · Module grants
Document Management
Contracts · Per-location files
Announcements
Team announcements · Department audiences
Location Settings
Location profile · Opening hours & closures · Currency & timezone
API & Integrations
API tokens (coming soon) · Webhooks (coming soon) · Payment gateways (coming soon) · SMS & WhatsApp providers (coming soon)
How it works
Your branches, your diary, your rules.
Nothing to install
It runs in a browser — the front desk, a laptop in the back office, a phone between clients. We host, back up and update it; you open a URL and log in.
Permissions that mean something
Access is granted per module and per branch, and checked on every page and every action — a module someone was not given is refused, not just hidden from the menu.
Your language, your words
The software interface switches into Azerbaijani, Turkish, Russian and Uzbek as well as English — the dictionaries are complete on every screen, though we have not yet had a native speaker read them all. The wording lives in those dictionaries rather than in the code, so when a label does not match the words your team uses, we change it without waiting for a release.
Grows with the group
One account can hold many branches — each with its own opening hours, currency and timezone, on one login. Ask us and we add the next one to the same account.
Your data is never locked in
A full export of your data is yours on request, in files your accountant or your next system can read. Live connections to outside systems — payment providers, SMS, accounting software — are not switched on yet; if one matters to you, tell us before you start.
Already running
All 37 modules listed above are shipped and live today: the day calendar and the bookings that fill it, the waitlist matched against cancellations, the public booking page clients use themselves, intake forms and consents, the priced catalogue with its packages, memberships, gift cards and retail products, staff schedules, time off and commission, the deposits and payments taken against a visit, the invoices, refunds, expenses and daily cash-up around them, the message templates and reminder rules that keep the diary full, the reports, and the double-entry ledger it all posts to. This is not a prototype or a roadmap — only the integrations marked coming soon are still to come, the system is live and you can be given a login this week.
See it with your own service menu. Now.
Tell us how your business books today — how many staff, how many branches, which services you sell — and we will show you the diary running on your own numbers.