The questions people actually ask.

No. Every system runs in a browser — a laptop at the front desk, a tablet in housekeeping, a phone on the way home. There is no software to install, no server to buy and nothing to keep updated on your side.

For one of our ready-made systems, days rather than months. We create your workspace, set up your properties, rooms, classes, products or pipelines, add your users with the right permissions, and bring across the data you already have — and we don't charge a separate setup or implementation fee for any of it. Custom builds are quoted with a timeline before any work starts.

Usually yes. Spreadsheets, exports from another system, or a database dump — send us a sample and we will tell you honestly what can be imported cleanly and what will need to be re-entered.

You do. We do not sell it, mine it or share it, and we do not use it to train anything. Ask and we will export it for you. If you leave, you leave with your data.

Yes — that is how the systems are built. One login can hold several properties, each with its own settings, currency, calendar and staff, and every user sees only the properties you grant them. When you open a second location, we add it to the same account without starting over.

Per role and per module. An owner, an accountant and a housekeeper do not see the same system. Access is enforced in the database query, on the route and in the interface, so a user without a module does not have it at all — it is not just hidden.

Yes, in every system and on by default. Changes to key records are logged with who made them and when, stamped with the property they belong to. There is no log screen inside the systems yet — ask and we pull a property's history for you.

Two different things. This website is in five languages. The software interface carries complete Azerbaijani, Turkish and Russian dictionaries in all eight systems, and Uzbek in the clinic, tour operator, booking and professional services systems — a screen switches whole, not in patches. What we have not done is have a native speaker read every translated screen, so ask us where a specific language stands before you commit to it and we will tell you exactly.

Tell us. Some requests are small enough that we simply add them. Larger ones become a custom module built for you on top of the same system, which means it gets the same updates, permissions and audit trail as everything else.

Yes, two ways. Ask and we will give you a demo account — a working system loaded with realistic data, so you can click through the actual job rather than watch a slide deck. Then, when you want to try it properly, the first fourteen days on your own workspace with your own data are free. We do not take a card to start, so there is nothing to cancel if you decide against it. In that case the workspace closes after day fourteen and your data is kept for sixty days, in case you change your mind, then deleted.

Every price is published on this site, with a calculator, before you talk to anyone — there is no "contact sales" wall. It depends on which system, how big the operation is and which module groups you switch on. There is no setup fee and no one-time charge: configuring the system, bringing your data across and training your team are part of taking you on, not an invoice. No per-seat surprises after signing either — staff users are unlimited at every price.

You reach the team that builds the software, by email, phone or WhatsApp. There is no call centre in between. If a system is down, someone is reachable at any hour on any day; for everything else — a quote, a question, a change — you get an answer within one working day.

We do. Hosting, updates, nightly database backups and monitoring are ours, not yours. You do not need an IT department to run one of our systems.

Every account includes 5 GB of document storage at no extra charge, and a single file can be up to 10 MB. For most operations that is years of scans, contracts and signed forms. If you need more than that, tell us — we would rather raise the limit than have you deleting paperwork you are obliged to keep.

You are billed month to month, so you stop at the end of any month: no notice period, no exit fee and no conversation about why. We export your data and hand it over — there is no clause that holds your own records hostage. The one exception, said plainly: if you prepaid a year to get the two free months, the remainder of that year is not refunded.

Yes, regularly. The systems are multi-currency and multi-language, everything is delivered over the web, and support runs by email, phone and WhatsApp — so distance is not the constraint. What we agree at the start is the working language and the time zone we will keep.