ineed.now/Hotel PMS
Everything your hotel runs on.
Reservations, the front desk, housekeeping, rates, channels, folios and the night audit — one system, one login, any browser. Built for independent hotels and small groups, and running real properties today.
No installation · Works on any device · English, Azerbaijani, Turkish, Russian
Why it exists
One system instead of five half-solutions.
Most hotels we meet run the same patchwork: a spreadsheet for the calendar, a separate channel manager subscription, a booking widget bolted onto the website, a notebook at the housekeeping desk, and an accountant chasing folios by email. Every one of those is a place where a booking gets lost.
The calendar stops being a spreadsheet
Every stay lives on one timeline, colour-coded by status. Drag a booking to move it. Nobody has to ask which version of the file is current.
No separate channel manager bill
Booking.com, Expedia, Airbnb and your own website sync from the same inventory and the same pricing engine — included, not an add-on.
Your website takes direct bookings
A booking engine ships with the system, so a reservation made on your own site costs you no commission and lands straight on the timeline.
Housekeeping and reception agree
Room status is one shared record. When a room is inspected and clean, the desk can see it and check the next guest in.
The night audit runs itself
End-of-day close posts room charges, processes no-shows and rolls the business date, then hands you the manager's report.
Everyone sees only their own work
Grant each person the modules and the properties they need. A receptionist never opens the revenue reports.
Inside the system
Built around the day a hotel actually has.
The morning starts on one screen
Occupancy, ADR, RevPAR and revenue taken, each against the same day last period — then today's arrivals, departures, in-house guests and how many rooms are still dirty. The numbers a manager would otherwise assemble by hand before the 9am meeting.
Check-in that takes seconds
Arrivals, departures and in-house guests side by side. Assign a room, encode a key, offer an upgrade or print a registration card without leaving the screen — and take a walk-in without breaking the flow.
The floor team and the desk see the same rooms
Cleaning and turndown tasks move from pending to in progress to inspection, assigned by person and priority. Anything a cleaner finds becomes a maintenance work order or a lost-and-found entry rather than a note that gets lost.
Price by date, room type and how full you are
A rate calendar per room type with occupancy shown alongside, so you can see why a night is priced the way it is. Base rate, seasonal and weekday adjustments and occupancy rules combine in one pricing engine — click any cell to see the calculation.
Sell direct, and everywhere else
Map your room types once, then keep availability and rates in sync with Booking.com, Expedia, Airbnb and your own website. Channel rates come from the same pricing engine as the rest of the system, so a price change lands everywhere at once.
Folios that survive a group booking
Every stay has a folio: room charges post automatically, extras go on as you sell them, and tax is calculated per line. Split a bill between the guest and their company, move charges between folios, then generate the invoice.
Numbers you can hand to an accountant
Occupancy, revenue, ADR and RevPAR by day, with forecast built from confirmed and pending bookings — filtered to any date range and exported to CSV. Reports break down by channel, nationality and housekeeping as well.
Several hotels, one set of totals
Own more than one property? A group view rolls arrivals, departures, rooms and open folios across all of them — and because each hotel can bill in its own currency, the totals are kept per currency instead of being wrongly added together.
Everything included
27 modules. No tiers, no add-ons.
Every module below is part of the same system. You decide which ones each member of staff can open — the list is not a price sheet.
Core PMS
Reservation Management
Individual · Group bookings · Corporate · Booking engine · Modifications · Waitlists · History
Front Desk / Reception
Check-in · Check-out · Room assignment · Upgrades · Registration cards · Key cards · Walk-ins
Room Management
Inventory · Status tracking · Types & categories · Floor plan
Housekeeping
Cleaning schedules · Staff assignment · Inspection · Maintenance reporting · Lost & found
Guest Management (CRM)
Profiles · Preferences · Stay history · VIP · Loyalty · Communications · Segmentation
Guest Feedback
In-room QR cards · Shareable link · Post-stay invites · Low-score alerts · Ratings inbox
Revenue & Finance
Billing & Invoicing
Folios · Split billing · Corporate billing · Invoices · Tax · Refunds
Payment Management
Cash · Card · Bank transfer · Gateways · Deposits · Advance payments
Revenue Management
Dynamic pricing · Occupancy pricing · Seasonal rates · Promo rates · Rate plans
Accounting Integration
GL export · AR · AP · Financial reports · Accounting software sync
Night Audit
End-of-day close · Auto room posting · No-show processing · Business date · Managers report
Sales & Distribution
Channel Manager
Booking.com · Expedia · Airbnb · Website · Inventory sync · Rate sync · Booking sync
Online Booking Engine
Website reservations · Promo codes · Multi-language · Mobile-friendly
Sales & Corporate Contracts
Corporate rates · Travel agency agreements · Contracts · Group quotations
Operations
Maintenance Management
Work orders · Asset tracking · Preventive maintenance · Technicians
Inventory & Store
Linen · HK supplies · Restaurant inventory · Purchase requests · Suppliers
Staff Management
Employee records · Shift planning · Attendance · Task assignments
Revenue Centers
Restaurant / POS
Orders · Room service · Bar sales · Room charging
Spa & Wellness
Appointments · Therapists · Service billing
Event & Conference
Hall reservations · Event packages · Banquet · Equipment booking
Reporting & Analytics
Dashboard
Occupancy % · Revenue · ADR · RevPAR · Arrivals · Departures
Advanced Reporting
Revenue · Occupancy · Housekeeping · Nationality · Channel · Forecast
Management & Security
User & Role Management
Role-based permissions · Department access · Module grants · Audit logs
Notifications & Comms
SMS · WhatsApp · Email · Internal messaging
Document Management
Passport/ID storage · Contracts · Invoices · Guest documents
API & Integrations
Payment gateways · Door locks · Accounting · Channel managers · Gov reporting
Hotel Settings
Currency · Tax / VAT rates · Cancellation policy · Business date · Locales
How it works
Your data, your properties, your rules.
Nothing to install
It runs in a browser — reception desktop, a manager's laptop, a phone on the corridor. We host, back up and update it; you open a URL and log in.
Permissions that mean something
Access is granted per module and per property, and enforced at the route, interface and database layers — not just hidden from the menu.
Four languages, and yours if it isn't there
The interface ships in English, Azerbaijani, Turkish and Russian, and every label can be edited from inside the system without waiting for us.
Grows with the group
One account can hold many hotels, each with its own rooms, rates, currency and tax settings. Adding the second property does not mean starting over.
Open at the edges
API clients and webhooks are built in, so door locks, payment gateways, accounting software and government reporting can be wired to it.
Already running
This is not a prototype or a roadmap. The system is live and running real hotel operations — what you see above are screens from it.
See it with your own rooms. Now.
Tell us the property and we'll walk you through the system — and answer what it would take to move your existing bookings across.
Request a demo info@ineed.now